(FAQs) Frequently Asked Questions:
Add money to your PayPal account
Basics
HOW TO?
What is PayPal CASH powered by Green Dot @ the Register™?
Green Dot @ the Register is a service which allows you to add cash to your PayPal account at a retail location through a custom barcode linked to your account.
Where can I use the PayPal CASH powered by Green Dot @ the Register service?
You can use it at CVS/pharmacy.
What mobile phones are compatible with the PayPal CASH powered by Green Dot @ the Register service?
You’ll need an iPhone or Android with a mobile browser to use PayPal CASH powered by Green Dot @ the Register. To use on your phone, go to PayPal.com on your mobile browser. Our service works best if you create your barcode on your phone when you are
in the store. Don’t have an iPhone or Android? No worries, you can always print from your laptop too!
How do I use PayPal CASH powered by Green Dot @ the Register to add cash to my PayPal account?
- Log into your PayPal account, select “Add Money” and go to “Green Dot @ the Register”
- Select a retailer and we’ll make a custom barcode for you
- Print or get the barcode on your smartphone and bring it to the register (along with your cash). A $3.95 service fee applies. The mobile barcode will expire in one hour. The print barcode will expire after 48 hours.
TIP for mobile users: Wait until you are at the retail location to generate your barcode on your phone. Once a barcode is generated on your mobile phone, it will expire after one hour, and you will have to create a new one. If you accidentally close or
refresh your barcode page, you’ll have to generate a new barcode.
Who can use this service?
PayPal CASH powered by Green Dot @ the Register adds cash only to PayPal accounts, so you must be a PayPal account holder to use this service.
Why should I use PayPal CASH powered by Green Dot @ the Register to add money to my PayPal account?
It lets you quickly and easily add cash to your PayPal account at thousands of participating retail locations. Turn the cash in your wallet into spending power anywhere PayPal is accepted – including eBay!
How is PayPal CASH powered by Green Dot @ the Register different than a MoneyPak?
Your money goes straight to your PayPal account. No need to scratch off the back of MoneyPaks and type in a PIN number online. The money is sent to your PayPal account right at the register!
How do I use it to shop anywhere PayPal is accepted?
Once you’ve added cash to your PayPal account through PayPal Cash powered by Green Dot @ the Register, the money will typically be on your account in 10 minutes for you to use. You can check your balance at PayPal.com or on the PayPal mobile app.
My barcode did not work at the store. What happened?
You should check a few things.
Always check the expiration date next to your barcode before you use it. If it is expired, you will need to create a new barcode.
Also, you can only use two barcodes at a time, so try to use your barcode before you generate another one.
If you still cannot use your barcode after checking all of the above, please visit paypal.com/help for assistance with your PayPal account.
How can I protect myself from fraud?
Protecting yourself from fraud is simple with PayPal CASH powered by Green Dot @ the Register. Just remember only to use barcodes that you personally generated from your own PayPal account. Never use a barcode someone else gave you, because it is probably
a scam.
FEATURES & FEES
How much does it cost to add cash to my PayPal account with a PayPal CASH powered by Green Dot @ the Register barcode?
Adding cash directly to your PayPal account at the register costs $3.95.
How much money can I add through PayPal CASH powered by Green Dot @ the Register service?
You can usually add any amount from $20 to $500 per barcode. You may use up to three barcodes or add up to $500 total per day, whichever event comes first. The amount of cash you can add may be reduced if there’s additional activity on your PayPal account
between the time you generate the barcode and when you use it.
How will my PayPal limits apply to this service?
PayPal limits you to adding $500 per day, and a total of $4,000 a month to your account. If you have reached either of these limits, you will not be able to use the PayPal CASH powered by Green Dot @ the Register service until the next day or month, when
your PayPal limits reset.
WHERE
Where can I use the Green Dot @ the Register service?
You can use it at CVS/pharmacy and Rite Aid.
ABOUT
Green Dot Corporation, along with its wholly owned subsidiary bank, Green Dot Bank, is a pro-consumer financial technology innovator with a mission to reinvent personal banking for the masses. Green Dot invented the prepaid debit card industry and is
the largest provider of reloadable prepaid debit cards and cash reload processing services in the United States. Green Dot is also a leader in mobile technology and mobile banking with its award-winning GoBank mobile checking
account. Through its wholly owned subsidiary, TPG, Green Dot is additionally the largest processor of tax refund disbursements in the U.S. Green Dot's products and services are available to consumers through a large-scale "branchless
bank" distribution network of more than 100,000 U.S. locations, including retailers, neighborhood financial service center locations, and tax preparation offices, as well as online, in the leading app stores and through leading
online tax preparation providers. Green Dot Corporation is headquartered in Pasadena, Calif., with additional facilities throughout the United States and in Shanghai, China.
Green Dot Corporation, along with its wholly owned subsidiary bank, Green Dot Bank, is a pro-consumer financial technology innovator with a mission to reinvent personal banking for the masses. Green Dot invented the prepaid debit card industry and is
the largest provider of reloadable prepaid debit cards and cash reload processing services in the United States. Green Dot is also a leader in mobile technology and mobile banking with its award-winning GoBank mobile checking
account. Through its wholly owned subsidiary, TPG, Green Dot is additionally the largest processor of tax refund disbursements in the U.S. Green Dot's products and services are available to consumers through a large-scale "branchless
bank" distribution network of more than 100,000 U.S. locations, including retailers, neighborhood financial service center locations, and tax preparation offices, as well as online, in the leading app stores and through leading
online tax preparation providers. Green Dot Corporation is headquartered in Pasadena, Calif., with additional facilities throughout the United States and in Shanghai, China.
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